Privacy Policy
drovianexula Company Formation Services
Last Updated: March 15, 2025
Overview and Commitment
At drovianexula, we take your privacy seriously and are committed to protecting your personal information. This policy explains how we collect, use, store, and safeguard your data when you use our company formation services. We operate under Australian privacy laws, including the Privacy Act 1988 and the Australian Privacy Principles (APPs).
We believe transparency builds trust. That's why we've made this policy as clear and comprehensive as possible, explaining exactly what happens to your information when you work with us.
This policy applies to all information collected through our website at drovianexula.com, our services, and any communications between you and drovianexula. By using our services, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect several types of information to provide and improve our company formation services. Here's what we gather and why:
Personal Information
- Full name, date of birth, and contact details (address, phone, email)
- Government identification numbers (ABN, ACN, TFN when required)
- Director and shareholder information for company registration
- Banking details for payment processing and company setup
- Professional qualifications and business experience details
Business Information
- Proposed company names and business activities
- Industry classifications and regulatory requirements
- Share structure and ownership arrangements
- Registered office and principal place of business addresses
Technical Information
When you visit our website, we automatically collect certain information about your device and browsing behavior. This includes IP address, browser type, operating system, referring URLs, and pages viewed. We use this data to improve our website performance and user experience.
How We Use Your Information
We use your personal information for specific purposes related to our company formation services and legal obligations:
| Purpose | Legal Basis | Data Used |
|---|---|---|
| Company registration with ASIC | Legal obligation | Director/shareholder details, business information |
| Processing payments | Contract performance | Banking details, contact information |
| Customer support | Legitimate interest | Contact details, service history |
| Compliance monitoring | Legal obligation | All collected information as required |
We also use your information to send important updates about your company registration, changes in legislation that might affect your business, and occasionally, information about additional services that might be relevant to your business needs.
Information Sharing and Disclosure
We share your information only when necessary and always in accordance with Australian privacy laws. Here are the circumstances when we might share your data:
- Government Agencies: We're required to share company formation details with ASIC, the ATO, and other relevant regulatory bodies as part of the registration process.
- Service Providers: We work with trusted third parties like payment processors, document preparation services, and IT support providers who help us deliver our services.
- Legal Requirements: We may disclose information if required by law, court order, or to protect our legal rights and those of our clients.
- Business Transfers: In the unlikely event of a merger or acquisition, your information may be transferred to the new entity, subject to the same privacy protections.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Any sharing is strictly limited to what's necessary for providing our services or meeting legal obligations.
Data Storage and Security
Your information security is paramount to us. We've implemented comprehensive measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
Security Measures
- 256-bit SSL encryption for all data transmission
- Secure servers with regular security updates and monitoring
- Access controls limiting staff access to necessary information only
- Regular security audits and vulnerability assessments
- Encrypted data backups stored in secure, geographically separate locations
Data Retention
We retain your information for as long as necessary to provide our services and meet legal requirements. Company formation records are typically kept for seven years after the completion of services, in line with Australian business record-keeping requirements. Marketing communications data is retained until you opt out or we determine it's no longer relevant.
All our data storage occurs within Australia, ensuring your information remains subject to Australian privacy laws. We use enterprise-grade data centers with physical security measures, redundant systems, and 24/7 monitoring.
Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information. We're committed to making it easy for you to exercise these rights.
Access and Correction
You can request access to the personal information we hold about you at any time. If you find any inaccuracies, we'll correct them promptly. Most information can be updated through your client portal, or you can contact us directly for assistance.
Opt-out Options
- Unsubscribe from marketing emails using the link in any email we send
- Contact us to opt out of phone marketing communications
- Request deletion of your information (subject to legal retention requirements)
- Restrict processing of your information for specific purposes
To exercise any of these rights, simply contact our privacy team using the details provided at the end of this policy. We'll respond within 30 days and won't charge you for reasonable requests.
Cookies and Website Technology
Our website uses cookies and similar technologies to improve your browsing experience and help us understand how our site is used. Here's what you should know:
Types of Cookies We Use
- Essential cookies: Required for basic website functionality and security
- Analytics cookies: Help us understand website usage and improve performance
- Functional cookies: Remember your preferences and provide enhanced features
- Marketing cookies: Used to show relevant content and measure advertising effectiveness
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some website functionality. We don't use cookies to store sensitive personal information like passwords or payment details.
Changes to This Policy
We review and update this privacy policy regularly to ensure it remains current with our practices and legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website.
Minor updates, such as clarifications or contact detail changes, will be posted here with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you continue using our services after policy changes take effect, you're agreeing to the updated terms. If you don't agree with changes, please contact us to discuss your options.
Privacy Questions and Contact Information
If you have questions about this privacy policy or how we handle your information, we're here to help.
Email: info@drovianexula.com
Phone: +61 3 9663 9777
Mail: 18 Clara St, Logan Central QLD 4114, Australia
Our privacy team typically responds to inquiries within 2-3 business days. For urgent privacy concerns, please call our office directly.